Privacy Policy

Updated: 21/09/2023

1. Introduction
Welcome to Cykel's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.


2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, phone number.
  • Technical Data: IP address, login data, browser type.
  • Usage Data: Information about how you use our website and services.

3. How We Use Your Data
We will only use your personal data for the purpose for which we collected it, including:

  • To register you as a new customer.
  • To provide and improve our services.
  • To send you relevant notifications and marketing.

4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.

6. Your Rights
You have rights under data protection laws regarding your personal data, including the right to access, correction, erasure, and objection.

7. User Consent for AI Applications
Cykel leverages the ChatGPT API, a third-party artificial intelligence platform provided by OpenAI, to offer enriched user experiences. This integration aids in processing data to deliver personalized content and services.

8.Compliance and Data Sharing
We strictly adhere to Google's Limited Use Policy, ensuring the data shared with third-party AI platforms, including but not limited to OpenAI, is handled with the utmost care and security. Our use of your data is transparently disclosed, highlighting the nature and purpose of data sharing.

9.Obtaining Explicit Consent
Prior to data sharing with any third-party tools, Cykel seeks explicit consent from you, our users. This process is facilitated through clear, affirmative actions such as ticking a checkbox or agreeing to a pop-up consent form within our application, ensuring you have full control over your personal information.

10. Data Shared with Third-Party Tools (OpenAI)

  • User-Generated Inputs: Any text, images, or other user-generated content sent to OpenAI for processing by its models. This includes questions asked, prompts given, images uploaded for analysis or generating tasks, etc.
  • Usage Data: Information about how the app and its AI features are used, which may include timestamps, frequency of use, feature utilization metrics.
  • Interaction Data: The responses generated by OpenAI’s models and the interactions users have with those responses, such as feedback given on the usefulness or accuracy of generated content.

11. Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes and ensure that changes are in compliance with applicable laws.

13. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at help@cykel.ai